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Here are some frequently asked questions:
- Are there membership fees?
- Will I have to buy vegetables I don't want?
- How do I order?
- When do I pay?
- When and Where do I pick up my order?
- Why Support Locally Grown?
- How can I sell through this market?
- Why is there a convenience charge to use my credit card?
- What if I forget to pick up my items on Monday?
- Are coffees on the market organic?
And here are some answers:
Are there membership fees?
To help us with our overhead costs, we ask that you pay an annual fee of $25 per household for one calendar year. You are welcome to try us for two orders before officially becoming members.
Will I have to buy vegetables I don't want?
Unlike some co-ops, buying clubs, or CSAs where everyone gets the same box of stuff (and you don’t know what you’re getting until you get it), with Locally Grown you get to order what you want, in the quantities that you want, from the farms that you want. The weekly email lists the produce, milled products, fresh flowers, and artisan goods available that week, and you can browse the items on this website before you place your order.
How do I order?
Every delivery week begins with shopping enabled at 9 am on Thursday mornings until 5 pm on Saturdays. Members place their order for that week on our website under the “The Market” tab. Orders are placed in a shopping cart for your review and final selection.
When do I pay?
We accept cash or checks when you pick up your order. Because we may have to adjust your total then (to account for unnanounced items you decide to purchase or items that were unexpectedly unavailable), we do not accept advance payment on the website.
When and Where do I pick up my order?
Orders can be picked up from 1pm to 6:00 pm on MONDAYS, customers can pick-up their items at Festival Gift Shop 2343B Main Street, Tucker, GA 30084
I do not have the space or the means to keep items after Tuesday. If you have an emergency please contact me as soon as you can if you can’t pick up. I will accommodate special circumstances.
If you forget any items, it is your responsibility to contact us before 6:15 PM on Tuesday. Anything left will be donated.
No Pick Up, Will Donate Policy- If you do not pick up your items by 6:00 pm on TUESDAY they will be donated. If you have an emergency please contact me to arrange pick up.* I encourage to check off the items on the packing list before you leave to make sure you don’t leave without an item. You will still be responsible for payment of anything left behind because I have already paid the farmers on your behalf.
Why Support Locally Grown?
Enhance your local economy: By purchasing produce and other items from local growers you are providing stability to your local economy through the support of local businesses.
Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials. Also, we are right here in your community so the expense of transportation and delivery is kept to a minimum.
Provide learning opportunities: Locally Grown supporters provide member growers the means to help educate our community about the importance of sustainable agriculture.
Supporting a way of life: The number of small farms in the United States has decreased dramatically in the last decade. Please help us preserve an honest and worthy means of making a living.
We believe that small, diverse, family-owned farms contribute to society’s overall health.
How can I sell through this market?
If you’ve already created a customer account here, simply go to Our Growers and click on ‘If you would like to sell through this market, please tell us about yourself and a market manager will contact you.’. This will add you to our system and our market managers will contact you with the next step. We do charge a one-time-only fee of $xx (which we can deduct from your sales) as well as xx% of your overall sales. Like at a traditional farmers’ market, you do get to set your own prices and list your items as you wish. Contact insert address here if you want more information.
If you’ve already created a customer account here, simply go to Our Growers scroll to the bottom, and look for the line “If you would like to sell through this market, please tell us about yourself and a market manager will contact you.” Click the link, and this will add you to our system and our market managers will contact you with the next step. We do charge 10% of your overall sales as a “table fee” for selling through the market. Like at a traditional farmers’ market, you do get to set your own prices and list your items as you wish. You are responsible to collect sales tax so please make sure to include that in your pricing. Contact Nancy at tuckerfarmersmarket@gmail.com if you want more information.
Why is there a convenience charge to use my credit card?
The credit card processing company charges me 3% and the website developer charges an additional .5% for an increased layer of support. I pass on these fees so I can allow the convenience of credit card payment. I simply can’t absorb these operational costs due to the low margins on our items.
What if I forget to pick up my items on Monday?
No Pick Up, Will Donate Policy- If you do not pick up your items by 6:00pm on Monday they will be donated. If you have an emergency and can’t find someone to pick up your items please contact me to arrange pick up.**
It is the member’s responsibility to contact us.
We encourage you to check off the items on the packing list before you leave to make sure you don’t leave without an item. You will still be responsible for payment of anything left behind because I have already paid the farmers on your behalf.
Are coffees on the market organic?
Our Mexico El Triunfo and Costa Rica La Amistad come to us with organic certifications. All of our coffees are grown with no chemicals and no pesticides. We only carry specialty grade coffees which are the top 3-5% beans available. They are mostly grown by small farms that often can’t afford to complete the organic certification process. Our importers visit the farms and see their growing methods, so they assure us that they are growing with no chemicals.
The other piece of it is that you’ll not see our bags with ‘organic’ on the labels. We have also not gone through the expensive process to be able to do that so they won’t allow us to say our Mexican and Costa Rican coffees are organic.